Error Codes

[Administrator]

Das Haibike FLYON zeigt auf dem Display sowohl den entsprechenden Fehler, als auch gleich die passende Lösung an. Der am häufigsten auftretende Fehlercode 74 beispielsweise betrifft den Drehmomentsensor und kommt beim Starten des Systems vor, wenn der Fahrer die Pedale belastet und der Sensor sich so nicht kalibrieren kann. Indem man beim Neustart die Füße vom Pedal nimmt, ist der Fehler auch schon behoben. Vereinzelt können auch Probleme mit dem Speedsensor auftreten, die aber ebenfalls bei einem Neustart durch die Neukalibrierung sofort wieder behoben sind. Generell rät Ingo bei Auftreten eines Problems erst einmal zu einem Neustart des Systems. Tiefergehende Fehler, die meist nur durch den Händler zu beheben sind, werden über einen Code angezeigt und in den Fehlerspeicher des FLYON geschrieben. Schließt der Händler die Service-Software an, hat er einen detaillierten Überblick über die aufgetretenen Fehler und bekommt gleichzeitig – den möglichen Ursachen entsprechend – eine Anleitung zur Behebung der Probleme.

Error ID	Error Group	Possible Cause	Action 1	Action 2	Action 3	Action 4
4	THROTTLE	C1: Wiring problem	A1: Check connection to throttle	A2: Replace throttle	A3: Replace Motor (crosscheck)	Replace cable harness
		C2: Throttle issue			If issue is resolved -> replace motor and send motor to service with error log
		C3: Voltage measurement on motor electronic
7	POST	C1: Motor electronic issue	A1: Replace motor
			Send motor to service with error log
8	TRIPZONE	C1: Cable issue on rear peripheries	A1: Check wiring to rear light or Econnect for shorts;	A2: Disconnect rear light and eConnect and check if error is persistent	A3: Replace cable harness	A4: Replace motor
		C2: Motor current issue	Check open connectors
9	BATTERY	C1: Connector problem at battery-connector	A1: Reinsert battery after checking battery contacts (battery and cable harness)	A2: Replace battery	A3: Replace cable harness
		C2: Battery issue
		C3: Cable issue
21	HPF	C1: Invalid Parameter-File	A1: Reinstall software via Servicetool
24	GENERAL	C1: CAN connection to display (appears after SW update)	A1: If error appears after SW update - ignore issue (possibly delete error log)	A2: Check display connection	A3: Replace display cable	A4: Replace display
		C2: Broken display
29	FRAM	C1: Motor electronic	A1: Replace motor
			Send motor to service with error log
29	ELECTRONIC	C1: Motor electronic	A1: Replace motor
			Send motor to service with error log
32	BATTERY	C1: Battery issue	A1: Replace battery	A2: Disconnect peripherie componentes (front and rear light, eConnect); If issue still exists replace cable harness	A3: Replace display cable	A4: Replace motor
		C2: Wiring problem or Short circuit in peripherie components
		C3: Display cable short circuit
		C4: Motor electronic
37	BATTERY	C1: Battery issue	A1: Reinsert battery after checking battery contact at cable harness	A2: Replace battery	A3: Replace cable harness	A4: Replace motor
		C2: Problem with voltage measurement on motor electronic
61	SENSOR	C1: Broken DMS	A1; Replace motor
		C2: Voltage measurement on motor electronic	Send motor to service with error log
64	ELECTRONIC	C1: Voltage measurement on motor electronic	A1: Replace motor
			Send motor to service with error log
65	SENSOR	C1: Short strong impacts on the pedals (issue is just temporarily)	A1: Ask customer if issue occurrd once - if so ignore error and possibly delete error log	A2: Replace motor
		C2: Broken DMS		Send motor to service with error log
				A3: Ask if error occurred when hitting a rock or similar
69	ELECTRONIC	C1: Extreme board current measurement on motor electronic	A1: Replace motor
			Send motor to service with error log
71	ELECTRONIC	C1: Shifted ADC low reference	A1: Replace motor
			Send motor to service with error log
72	SENSOR	C1: Broken electronic sensor DMS	A1: Replace motor
			Send motor to service with error log
73	SENSOR	C1: Forces on pedal during start-up	A1: Ask customer if error occurred with forces on the pedals during start-up; Required is a system start without power (as feed) on pedals	A2: Replace motor if error occurs without forces on pedals during start-up.
		C2: Broken DMS		Send with error log to service.
		C3: Problem with voltage measurement on motor electronic
74	SENSOR	C1: Forces on pedal during start-up	A1: Ask customer if error occurred with forces on the pedals during start-up; Required is a system start without power (as feed) on pedals	A2: Replace motor if error occurs without forces on pedals during start-up.
		C2: Broken DMS		Send with error log to service.
		C3: Problem with voltage measurement on motor electronic
75	RETURN	C1: Battery timeout	A1: Reinsert battery after checking battery contacts	A2: Check that battery lock is tight enough	A3: Replace battery	A4: Replace cable harness
81	ELECTRONIC	C1: Motor was very hot	A1: Replace motor
		C2: Temperature sensor broken	Send motor to service with error log
82	ELECTRONIC	C1: Motor was very hot	A1: Replace motor
		C2: Temperature sensor broken	Send motor to service with error log
87	BATTERY	C1: Issue with cable harness	A1: Reinsert battery after checking battery contacts on cable harness	A2: Reinsert motor	A3: Replace battery	A4: Replace motor
		C2: Problem with voltage measurement on battery electronic
		C3: Problem with voltage measurement on motor electronic
88	BATTERY	C1: Wrong or defect charger	A1: Check or replace charger	A2: Replace battery	A3: Replace motor
		C2: Batterie electronic			Send motor to service with error log
		C2: Problem with voltage measurement in motor electronic
93	BATTERY	C1: Short circuit in main voltage	A1: Reinsert battery after checking battery contacts on cable harness	A2: Replace battery	A3: Replace motor
		C2: Battery issue
94	BATTERY	C1: Battery issue	A1: Replace battery and send to service
109	ELECTRONIC	C1: Calibration Error	A1: Replace motor
			Send motor to service with error log
117	BATTERY	C1: Wiring problem	A1: Check battery-lock	A2: Replace cable harness	A3: Replace battery
		Battery issue